Among the top 5 properties to consider for Dresden, and it mostly delivers nicely in a nice ambience. The Reception Team did very well to ensure we were looked after and received anything we asked for along the evening, very important when traveling with small children, often having to depend on the quick response of the hotel team for a smooth experience. - We tried out multiple top hotels across Europe over the holidays and the beds of the Palais were by far my wife's favorite out of them all in terms of comfort.
Max
Januar 2025
Everything was perfect, the staff, beautiful and spacious rooms, beautiful view, location, perfect breakfast and a very kind and professional host. The other employees were also nice and there is not much to complain about. The hotel was not full, so it was completely quiet, which is the most important thing for me. I really appreciate that the room service does not disturb and leaves things to be refilled in the basket in front of the door.
Jiří
November 2024
Very service-oriented, friendly and helpful. We felt very welcomed as soon as we approached the building. They greeted us outside and helped us unload our car, even parked for us. Rooms were spacious and spot clean. Breakfast was the best we ever had… and we know a lot of luxury hotels. During the day the restaurant was rather empty, as well as the bar at night, except there are events hosted.
Ben
Juli 2024
Attila
November 2024
An excellent hotel with great and helpful staff. Location is great, there is a parking garage with chargers in the hotel building in the basement. Rooms were nice and quiet, service was excellent. Highly recommended!
Boris
November 2024
The staff were incredibly friendly and always greeted you with a smiley. They were helpful & communicated well. Every staff member there made you feel comfortable. The location was great as you have easy access to the neustadt and aldstadt. The alstadt is just a 15 min walk over a beautiful bridge which was not a problem for me.
Vijal
Dezember 2022
An exceptional hotel. Really beautifully run. Staff could not have been nicer and more helpful, and the room was fine.
Fred
September 2023
It was absolutely perfect, the hotel interior is stunning, the staff were kind and gnerous. They greeted us with warm drinks, valeted the car, and made sure we were well taken care of the entrire. It was a truly VIP first class experience. Breakfast and dinner were Michelin worthy.
Julie
November 2023
Clean and good facilities as well helpful and nice staff. Location is not exactly in city center, but walking distance (15mins) to main Christmas markets and having a small one few steps away from hotel. Traveled with kids and didn't feel that walking was too much.
Lukas
November 2024
Interior design is nice. Underground parking. Small fitness room. Decent SPA area.
Ilya
März 2023